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Faq

Frequently Asked Questions.

01. The order

When do I receive my order?

When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will també be stated on the order confirmation. It és therefore never possible que durant l’ordre, el bitllet day on el website, és different than on the order confirmation.

I now see the longer delivery time of (a part of) mi order. How can I cancel it?

If the order has d’allargar delivery time than you had previously seen, it is of course possible to cancel (a part of) the order. Per a aquest contacte amb el nostre servei de servei. They will cancel the order for you. The purchase amount be back on your bank account within 2 working days. When an order has already been shipped, it can no longer be cancelled.

When will I receive the invoice for my order?

Perquè heu tingut un ordre, vostè no és automàticament receive an invoice per una ordre. Per a vostè està rebent invoice, aquest es dóna en dues ways. Per a vosaltres heu de rebre les vostres ordres and download the invoice.

02. Shipment

When do I receive my order?

When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will també be stated on the order confirmation. It és therefore never possible que durant l’ordre, el bitllet day on el website, és different than on the order confirmation.

I now see the longer delivery time of (a part of) mi order. How can I cancel it?

If the order has d’allargar delivery time than you had previously seen, it is of course possible to cancel (a part of) the order. Per a aquest contacte amb el nostre servei de servei. They will cancel the order for you. The purchase amount be back on your bank account within 2 working days. When an order has already been shipped, it can no longer be cancelled.

When will I receive the invoice for my order?

Perquè heu tingut un ordre, vostè no és automàticament receive an invoice per una ordre. Per a vostè està rebent invoice, aquest es dóna en dues ways. Per a vosaltres heu de rebre les vostres ordres and download the invoice.

03. The order

When do I receive my order?

When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will també be stated on the order confirmation. It és therefore never possible que durant l’ordre, el bitllet day on el website, és different than on the order confirmation.

I now see the longer delivery time of (a part of) mi order. How can I cancel it?

If the order has d’allargar delivery time than you had previously seen, it is of course possible to cancel (a part of) the order. Per a aquest contacte amb el nostre servei de servei. They will cancel the order for you. The purchase amount be back on your bank account within 2 working days. When an order has already been shipped, it can no longer be cancelled.

When will I receive the invoice for my order?

Perquè heu tingut un ordre, vostè no és automàticament receive an invoice per una ordre. Per a vostè està rebent invoice, aquest es dóna en dues ways. Per a vosaltres heu de rebre les vostres ordres and download the invoice.

04. Returns, exchanges and complaints

When do I receive my order?

When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will també be stated on the order confirmation. It és therefore never possible que durant l’ordre, el bitllet day on el website, és different than on the order confirmation.

I now see the longer delivery time of (a part of) mi order. How can I cancel it?

If the order has d’allargar delivery time than you had previously seen, it is of course possible to cancel (a part of) the order. Per a aquest contacte amb el nostre servei de servei. They will cancel the order for you. The purchase amount be back on your bank account within 2 working days. When an order has already been shipped, it can no longer be cancelled.

When will I receive the invoice for my order?

Perquè heu tingut un ordre, vostè no és automàticament receive an invoice per una ordre. Per a vostè està rebent invoice, aquest es dóna en dues ways. Per a vosaltres heu de rebre les vostres ordres and download the invoice.

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