{"id":53724,"date":"2021-08-25T08:25:29","date_gmt":"2021-08-25T06:25:29","guid":{"rendered":"http:\/\/refineria-joyeriasuiza.local\/politica-de-canvis-i-devolucions\/"},"modified":"2026-03-18T07:35:32","modified_gmt":"2026-03-18T06:35:32","slug":"politica-de-canvis-i-devolucions","status":"publish","type":"page","link":"https:\/\/joyeria-suiza.es\/ca\/politica-de-canvis-i-devolucions\/","title":{"rendered":"Pol\u00edtica de canvis i devolucions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"53724\" class=\"elementor elementor-53724 elementor-27350\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2f1d2f37 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2f1d2f37\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-72fd1b46\" data-id=\"72fd1b46\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6d02a8a5 elementor-widget elementor-widget-text-editor\" data-id=\"6d02a8a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<h3 style=\"margin-top: 0;\">Descripci\u00f3 general<\/h3>\n\n<p>\u00a0<\/p>\n<p><strong>Dret de desistiment<\/strong><\/p>\n<p>El client que actua com a consumidor i usuari t\u00e9 dret a realitzar el canvi o la devoluci\u00f3 de la comanda en un termini inferior a 15 dies naturals a partir del lliurament de la comanda.<\/p>\n<p>Per fer una devoluci\u00f3, el client haur\u00e0 d&#8217;emplenar el seg\u00fcent contracte i enviar-lo per correu postal o per mail a:<br>C\/ OMS 21,<br>07003 Palma de Mallorca (Espanya)<br><a href=\"mailto:consultas@joyeria-suiza.es\">consultes@joyeria-su\u00efssa.es<\/a><br><a href=\"tel:+34971713513\">+34 97 1713 513<\/a><\/p>\n<p>En cap cas no s&#8217;acceptaran devolucions que no s&#8217;ajustin al procediment i als canals marcats per l&#8217;empresa.<\/p>\n<p>L&#8217;usuari no tindr\u00e0 dret a desistir de les comandes especials o personalitzades, ni que tinguin inscripcions sol\u00b7licitades en el moment de compra.<\/p>\n<p>Les despeses d&#8217;enviament i devoluci\u00f3 no seran reemborsades.<\/p>\n<p>No s&#8217;acceptaran devolucions de productes que hagin estat manipulats, que presentin senyals d&#8217;\u00fas o als quals s&#8217;hagin retirat els precintes de seguretat.<\/p>\n<p>\u00c9s indispensable que els productes a tornar conservin el packaging original (caixa, documentaci\u00f3, accessoris\u2026).<\/p>\n<p>Un cop Joieria Su\u00efssa notifiqui que els productes retornats compleixen els requisits d&#8217;autenticitat i estat exigits, el reemborsament del pagament es realitzar\u00e0 mitjan\u00e7ant el mateix m\u00e8tode en qu\u00e8 es va fer la compra i en un per\u00edode inferior a 15 dies h\u00e0bils.<\/p>\n<p>En el cas d&#8217;articles defectuosos a causa d&#8217;un problema de fabricaci\u00f3, Joieria Su\u00efssa substituir\u00e0 l&#8217;article per un de nou d&#8217;id\u00e8ntiques caracter\u00edstiques.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Descripci\u00f3 general Dret de desistiment El client que actua com a consumidor i usuari t\u00e9 dret a realitzar el canvi o la devoluci\u00f3 de la comanda en un termini de fins a 15 dies naturals a partir del lliurament. Per fer una devoluci\u00f3, el client haur\u00e0 d&#8217;emplenar el contracte corresponent i enviar-lo per correu postal [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-53724","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pol\u00edtica de canvis i devolucions | Joyer\u00eda Suiza<\/title>\n<meta name=\"description\" content=\"Descripci\u00f3 generalDret de desistimentEl client que actua com a consumidor i usuari t\u00e9 dret a realitzar el canvi o la devoluci\u00f3 de la comanda en un termini \u2013 Informaci\u00f3 detallada a Joyer\u00eda Suiza.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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